Before you open an account or place any activity on 88fbg, these terms set out what we offer, what we expect from you, and how we handle the relationship between your account and our platform. Access to 88fbg and its services depends on your local law and the eligible regions we currently support.
Account eligibility applies by region
bKash, Rocket, Bank Transfer covered
We update terms with notice
Your account is non-transferable
POLICY POSTURE
How These Terms Operate on 88fbg
These terms form the complete agreement between you and 88fbg for any use of our platform, including the casino lobby, sportsbook, live tables and all account wallet actions. By creating an account, you confirm you have read and accepted every section here. Where a specific section — such as a promotional notice, a payment-method addendum for bKash or Rocket, or a game-category rule — conflicts with the general terms, the more specific section applies to that situation alone. We may revise these terms at any time. When we do, we post a notice in your account area and update the date shown at the bottom of this page. Continuing to use your account after that date means you accept the revised version. If you do not accept a change, close your account before the effective date and withdraw your wallet balance through Bank Transfer or your linked mobile wallet. These terms are written for accounts held by persons in Bangladesh and other eligible regions. Access is conditional on local law; we do not warrant that using the platform is lawful in your specific jurisdiction. You are responsible for checking that before you proceed.
bKash wallet — covered under payment addendum
Rocket transfers — subject to transaction terms
Bank Transfer — standard withdrawal policy applies
Account wallet — balance governed by these terms
WHAT IS COVERED
Scope of the 88fbg Terms
These terms apply to every part of your interaction with 88fbg — from registration and login through to account wallet use and lobby browsing. Four distinct areas define what falls inside and outside this agreement. Understanding the boundary helps you know when to contact us directly and when a third-party provider's own policy governs the situation.
Account Access
Everything from your registration, login credentials and session activity falls squarely within these terms. We control the account layer. If you lose access or need to update your details, the process shown in your account settings is the correct path.
Wallet Transactions
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer are covered here and in the linked payment addendum. We record each transaction in your account history. Any discrepancy must be raised with our support team using the reference shown in that record.
Site Content & Lobby
The game lobby, promotional notices and all editorial content on 88fbg fall within scope. Game content itself — titles from studios such as PG Soft, Pragmatic Play, Habanero, Joker and Microgaming — is governed jointly by these terms and the individual studio's end-user terms where published.
Third-Party Services
Payment processors, mobile wallet networks and any external service linked from this platform operate under their own policies. 88fbg is not liable for actions taken by those third parties. We recommend you review their terms separately before authorising a transaction.
YOUR ACCOUNT RIGHTS
Practical Rights Under These Terms
These terms give you clear, actionable options rather than passive obligations. Your account history page shows a full record of every login, wallet transaction and game session linked to your account — you can review it at any time without contacting support. If you find a detail that is incorrect, the account settings section lets you update personal information directly; fields that require identity verification will show the document steps inline. Raising a formal question about how we have applied these terms is straightforward: open a support ticket from the Help section and reference the transaction ID or session date relevant to your query. We log every ticket and respond through the same channel. If you believe a transaction processed through bKash or Rocket was applied incorrectly to your account, attach the wallet reference number in your ticket so our team can cross-check against the payment record without delay.
Review Your Records
Open the account history tab to see every transaction, session entry and wallet movement. Records are available from the date your account was created and remain accessible for as long as your account is active.
Correct Account Details
Personal details — name, contact number, linked wallet — can be updated in account settings. Changes to identity-verified fields trigger a re-verification step shown on screen; follow the instructions displayed there.
Raise a Policy Question
Submit a support ticket from the Help menu and quote the relevant transaction ID, session date or policy clause. We handle policy queries through the same ticket system as general support so you have a written record of our response.
Request Account Closure
If you choose to close your account, request closure via the support ticket system. Withdraw any remaining wallet balance before submitting the request; we cannot process a closure while a balance or pending transaction is outstanding.
REACH OUR TEAM
Contact Us About These Terms
If any part of these terms raises a question about your account or a transaction, reach out through one of the channels below. We do not publish support hours that we cannot consistently meet, so contact us through the route that works for you and expect a response through the same channel. Always include your account reference and, for wallet queries, the bKash, Rocket or Bank Transfer reference number so our team can locate the record immediately.
Support Ticket
Open a ticket from the Help section inside your account. This creates a written record of your query and our response. Attach transaction references for any payment or wallet dispute involving bKash, Rocket or Bank Transfer.
Live Chat
The live chat button is visible on every page of the platform when a support agent is available. Use this for urgent account-access questions or if you need to clarify a term before completing a transaction.
Email Support
Send a detailed message to our published support address shown in the Contact section of the site. Include your account ID, the specific clause or transaction in question, and any wallet reference numbers relevant to your query.
HOW WE HANDLE YOUR DATA
Account Security and Policy Handling
These terms work alongside our Privacy Policy to explain how your account data, session records and wallet information are held and used. Knowing the process helps you stay in control of what is stored and how to request changes.
Data Retention
We keep account and transaction records for the period required by our operational policy. After your account is closed, we retain only what is necessary for dispute resolution and legal compliance. You can ask what is held by raising a support ticket.
Cookie & Session Policy
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No personal wallet data — bKash number, Rocket number, bank details — is stored in cookies. Review and manage cookie settings from the browser prompt shown on first visit.
Account Security
Your password is hashed and never stored in plain text. We recommend you use a unique password and do not share your account credentials. If you suspect unauthorised access, change your password immediately and contact support through the ticket system.
Requesting Changes
To update stored personal data or withdraw consent for non-essential data use, submit a request via the support ticket system. Reference your account ID and specify what you want changed or removed. We confirm the action in writing through the same ticket.
TERMS FAQ
Questions About These Terms Answered
These are the questions we see most often when someone reads through the terms for the first time. If your question is not here, open a support ticket and quote the relevant clause — we will respond in writing.
When do these terms apply to my account?
They apply from the moment you create an account on 88fbg. Every action — logging in, depositing via bKash or Rocket, browsing the lobby, or placing any activity — is covered. Access and use depend on your local law and the eligible regions we support.
What happens if 88fbg changes the terms?
We post a notice inside your account area and update the revision date on this page. If you continue using your account after the effective date, that counts as acceptance. If you disagree with the change, withdraw your wallet balance and request account closure before the date shown.
Are bKash and Rocket transactions covered by these terms?
Yes. Wallet transactions via bKash, Rocket and Bank Transfer are covered here and in the linked payment addendum. Each transaction is logged in your account history with a reference number. Disputes must be raised through a support ticket quoting that reference.
Can I share my account with someone else?
No. Your account is strictly personal and non-transferable. Sharing credentials violates these terms and may result in suspension. Each person must register their own account. We verify account ownership against the linked wallet details and identity documents you provide.
How do I close my account under these terms?
Submit an account-closure request via the support ticket system. Clear any outstanding wallet balance through Bank Transfer, bKash or Rocket before you submit. We cannot process closure while a balance or pending transaction remains. Confirmation is sent through the ticket channel.
What if a game studio's terms conflict with these terms?
For matters specific to a game session — such as a round result or a studio-level rule — the studio's published terms govern that scenario. For account, wallet and platform matters, 88fbg's terms apply. Where genuine conflict exists, contact support and we will clarify in writing.